Air Force P&H Terms & Conditions of Sale


The acceptance of this catalogue includes the acceptance of the following terms and conditions. In the event of your official order containing special printed conditions, it is understood that such conditions are only binding in so far as they are not at variance with the terms and conditions contained herein. No variation to these terms and conditions of sale is permitted unless such variation has been authorised in writing by an Air Force P&H director. Reference herein to goods shall include all goods
and services sold to you.



All drawings and specifications, dimensions and weights provided by us are approximate unless otherwise stated. Therefore, we accept no liability for damage or injury arising from any error or omission in the data provided.


Any times quoted for despatch are from the receipt by Air Force P&H of an order to proceed. Elapsed times of despatch are submitted without liability for delay however occasioned, but every effort will be made to achieve them.



It is your responsibility to inspect the goods promptly on arrival. Any claims for damage, non-delivery, loss in transit or late delivery must be made same day of the delivery date. When signing for your consignment, it is your responsibility to check that the number of parcels being delivered corresponds with the number of parcels stated on the consignment note. If not, the note should be amended accordingly before signature. If the consignment is being delivered later than specified,
it is your responsibility to write the time of receipt on the consignment note. If there is any apparent damage to the parcel, it is your responsibility to annotate the consignment note accordingly.




Requests by you to return catalogue goods to us will be accepted subject to a handling charge if all of the following criteria are met:
i the goods are unused and are sourced from the Air Force P&H catalogue.
ii the goods are in a resalable condition.
iii the goods were invoiced within 10 days of the date of return.
iv the return must include a completed goods return note with a Air Force Invoice Number.
Goods returned without a returns number will be transferred to our Customer Collection Point and you will be notified to collect the goods within 7 days.
v Items returned must be in their original packaging where possible, all instruction manuals and accessories must also be included.
vi single line returns of less than £10 will not be processed.
Handing charges will be levied as follows: Goods invoiced within 10 days of the date of return will be subject to either a 20% handling charge or £25 whichever is the greater. All goods must be adequately packed and addressed to:


If you wish to cancel an item/s this must be sent in writing to us. Once an order is in process we are unable to either amend or cancel the request.


The contract shall in all respects be construed and operated as an English contract and in conformity with English Law.


All goods supplied by us to you remain the property of Air Force P&H until the goods have been paid in full. As a result of our continued commitment to provide goods of the highest quality at the most competitive prices, it may be necessary on occasions to supply goods that will differ from those depicted in this catalogue.


Payment terms are strictly 30 days Nett. If any sum is not paid on the due date for payment, all sums then outstanding from you will immediately become due and payable notwithstanding that such sums would not otherwise be due until a later date.